Privacy Policy
THE GIFTS CLUB
Data Management Policy
Google Business Profile
We do not directly manage Google Business profiles. However, we provide review management software that helps them manage customer feedback more effectively. We access customer reviews and allow our users to manage them and obtain accurate statistics to improve their business. Through our application, users will be able to:
- Access and analyze customer reviews to understand customer satisfaction trends
- Receive response suggestions tailored to the sentiment and rating of the review
- Manage and publish responses efficiently while maintaining full control over their brand communication
- Obtain insights and analytics to improve their customer engagement strategies
Users will securely link their Google Business profile to our platform via OAuth authentication, allowing our software to retrieve their reviews and provide them with response suggestions and insights. At no time do we take direct control of their data; businesses remain fully owners of their profiles and responses. We will be involved in:
- Retrieving customer reviews from Google Business Profile
- Proposing responses based on the sentiment and rating of the review
- Proposing engagement analytics to help businesses optimize their responses
- Ensuring data security by using OAuth-based access and complying with privacy regulations
Cookie Policy
What is the purpose of this policy?
We attach great importance to the confidentiality of your data, which represents a guarantee of seriousness and trust for us, whether it concerns cookies or personal data.
The cookie policy aims to explain why we use cookies as well as any other type of trackers when you browse our site TheGiftsClub.io.
However, this cookie policy only concerns processing related to the deposit of cookies and trackers. For other processing we carry out, please consult our data privacy policy, accessible at any time on our site TheGiftsClub.io.
What is a cookie and what is its purpose?
Cookies and other trackers are small "text" files placed and hosted by a server on your smartphone, tablet or computer when you visit a website.
Cookies do not allow you to be personally identified but identify your device (e.g.: smartphone, tablet, etc.) via your IP address, as well as various information related to your browsing (e.g.: browsing duration, pages consulted, etc.) in order to:
- Remember your identifier to recognize you when you log in again to a website and to keep your choices (e.g.: languages, cookie refusal, keep your cart, etc.)
- Track and analyze your use of a website for statistical purposes to improve your experience and provide you with a service adapted to your needs
- Allow you to browse and use a website under optimal conditions
- Analyze your use of a website to provide you with advertising adapted to your needs either on this website or on other websites
For more information on this subject, you can consult the following websites: www.cnil.fr, www.allaboutcookies.org and www.youronlinechoices.eu.
Why do we use "cookies" and for how long?
When you connect to our website TheGiftsClub.io, we may place cookies on your device only for the following reasons and bases:
- Technical cookies that allow you to use our site TheGiftsClub.io securely based on our legitimate interest in offering you a quality website
- Technical cookies that allow videos broadcast on our site TheGiftsClub.io to function, based on your prior consent
- Statistical cookies that allow us to know how you use our site TheGiftsClub.io (e.g.: page viewing duration, pages consulted, etc.) based on your prior consent, to provide you with an adapted and quality service
- Third-party cookies that allow us to identify the source of your arrival on our website to improve our service daily, based on your prior consent
In all cases, cookies placed, regardless of their nature, are kept for a maximum period of 13 months from their installation and are only renewed in the event of a new connection to our website at the expiration of this period.
If you would like more details on the duration of use of our cookies, please contact us at contact@thegiftsclub.io.
However, data collected using these cookies may be kept longer.
For more information on this subject, you can consult our privacy policy accessible at any time on our site TheGiftsClub.io.
What control do you have over these "cookies"?
You cannot object to the deposit of technical cookies since they are necessary for the proper functioning of our site TheGiftsClub.io. Otherwise, our site would potentially be unusable.
As previously stated, this exception does not apply to technical cookies placed on your device to operate videos. In this specific case, cookie deposit is only possible if you have previously consented.
However, in addition to the rights detailed in our privacy policy, you obviously have the right to refuse or withdraw your consent to all other types of cookies being installed on your device.
The right to refuse cookies can be exercised at any time using our cookie banner. If the cookie banner no longer appears, you can also configure cookies directly on your browser by following the instructions for: Chrome, Microsoft Edge, Safari, Firefox and Opera.
Who can you contact for more information?
Our Data Protection Officer ("DPO") is always available to explain in more detail how we use cookies and to answer your questions about personal data at contact@thegiftsclub.io.
Can the policy be modified?
We may modify our cookie policy at any time to adapt it to new legal requirements as well as new processing that we may implement in the future. You will obviously be informed of any modification to this policy.
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